This help article explains how to create a maintenance request category in MagicDoor.
Inside, you’ll find:
- Where to access maintenance request categories.
- How to create a new category from the Maintenance section.
- What information is required when setting up a category.
- How categories are used when submitting maintenance requests.
Use this article as a reference when organizing maintenance issues across your properties.
Steps to Create a Maintenance Request Category
1. Navigate to Categories:
- Click on Maintenance in the left sidebar
- Select Maintenance Requests from the menu
2. Create a category
- Click on the Add a new category button
- Fill out the category Title and provide a description.
You can assign a category while creating maintenance requests.
Need More Help?
If you have questions, our support team is always here to assist.
👉 Contact us anytime at support@magicdoor.com