This help article explains how to close an existing maintenance request in MagicDoor.
Inside, you’ll find:
- Where to access maintenance requests from the Maintenance dashboard.
- How to update a request’s status using the status dropdown.
- What happens to a request after it’s marked as closed.
- How closed requests are stored for future reference.
Use this article as a quick reference when finalizing completed maintenance work.
Step by Step: Close a Maintenance Request on MagicDoor
Follow these steps to close an existing maintenance request:
1- Navigate to the Maintenance dashboard:
- Click on Maintenance in the left sidebar
- Select Maintenance Requests from the menu
2- Update the request status:
- Locate and click on the specific maintenance request
- Find the Status dropdown menu next to the Edit button
- Select Closed from the dropdown options
- The request will be automatically updated
Note: Once closed, the request will move to your closed requests history.
Need More Help?
If you have questions, our support team is always here to assist.
👉 Contact us anytime at support@magicdoor.com